Emergency Services Coordinator - MS Med Com
Company: Healthier Mississippi People
Location: Flowood
Posted on: April 1, 2026
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Job Description:
Job Summary: To facilitate patient flow, transfers, admissions,
and consults for emergency department patients. To initiate air
medical and/or ground transport and reception of EMS transmissions
as appropriate. To facilitate pre-hospital requests during a crisis
or disaster mode. To provide optimum critical/emergency care to
sick or injured patients transported by aircraft or other vehicle
to UMMC or other designated facilities. Knowledge, Skills &
Abilities: Verbal and written communications skills. Comprehension
skills. Basic computer operations skills and knowledge. Basic
clinical and medical terminology knowledge. Critical thinking and
decision making skills. Protocol based decision making skills.
Ability to simultaneously operate and answer multiple telephone and
radio systems. Responsibilities: Utilizes the MedCom communication
and documentation systems and protocols to receive and document
radio transmissions, phone calls, and other digital or electronic
means of communication for emergency patient transfers or
consultation calls or requests for assistance from pre-hospital
providers and law enforcement personnel. Receives and conveys
complete and accurate verbal and written messages. In reference to
emergent transfer requests, patient reports, and medical control
calls. Participates in educational and outreach activities and
coordinates emergency preparedness efforts for internal and
external customers with local, state, regional and federal
partners. Assists with communication responsibility in accordance
with the state of Mississippi comprehensive emergency management
plan. Evaluates, plans, provides, and documents care for patients
in the disaster, transport in or out of hospital environment.
Performs daily operational duties of the disaster management plan
as assigned, including but not limited to radio checks and
management of incoming alerts. Assists with dissemination of
disaster preparedness information and management as directed by the
UMMC Mississippi Center of Emergency Services leadership.
Participates in disaster drills and exercises utilizing computer
based systems, weather systems and communication systems. Follows
specialty service and clinical department protocols in referring
patients to UMMC. Maintains and verifies the quality and accuracy
of all communications center related transport documentation.
Receives, coordinates, and relays requests for medical transport by
the comprehensive transport program. Performs continuous vehicle or
aircraft following (computerized and/or manual mapping skills) and
initiates emergency action plans in case of an incident/accident.
The duties listed are general in nature and are examples of the
duties and responsibilities performed and are not meant to be
construed as exclusive or all-inclusive. Management retains the
right to add or change duties at any time. Physical and
Environmental Demands: Requires frequent exposure to unpleasant or
disagreeable physical environment such as high noise level and
exposure to heat and cold, constant exposure to bio-hazardous
conditions such as risk of radiation exposure, blood borne
pathogens, fumes or airborne particles, and/or toxic or caustic
chemicals which mandate attention to safety considerations,
constant working hours significantly beyond regularly scheduled
hours, constant activities subject to significant volume changes of
a seasonal/clinical nature, constant work produced subject to
precise measures of quantity and quality, frequent bending,
occasional lifting and carrying up to 50 pounds, constant
crouching/stooping, frequent kneeling, frequent pushing/pulling,
frequent reaching, constant sitting, frequent standing, frequent
twisting, and frequent walking. (occasional-up to 20%,
frequent-from 21% to 50%, constant-51% or more) Requirements
Education & Experience: EMT or EMD - high school diploma/GED and
one (1) year experience performing ems duties or medical
dispatching. Certifications, Licenses or Registration required:
certification as EMT or EMD. NIMS 100, 200, 700 and 800 required
within six (6) months of hire. BLS required. NAACS preferred. If
EMT, valid Mississippi State Department of Health/Bureau of
Emergency Medical Services jurisdictional medical control on file
for UMMC emergency services will be obtained within one month.
Keywords: Healthier Mississippi People, Hattiesburg , Emergency Services Coordinator - MS Med Com, Administration, Clerical , Flowood, Mississippi
