Service Technician II
Company: Securitas Electronic Security
Location: Hattiesburg
Posted on: April 17, 2024
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Job Description:
Securitas Technology Corporations is a division of Securitas AB,
the largest protective services provider in the world with over
370,000+ Securitas Heroes across the world. STC offers a full
portfolio of video, access, intrusion, fire and integrated systems
and services. As a leading systems integrator and alarm monitoring
company, we deliver the SES Difference, serving countless long-term
clients with solutions and services that protect their people,
customers, and assets.STC is seeking technically minded individuals
possessing experience with low voltage electronics specializing in
electronic security solutions. Our teams are responsible for
providing service on STC products at customer sites. The position
provides customer contact for all post-installation problems on
security systems and equipment, as well as, special project work,
when needed.Respond to trouble tickets to ensure application uptime
and system performanceWork individually and as a team to diagnose
and resolve application issuesExecute preventative maintenance
tasks to maximize application availability and identify system
faultsPerform routine configuration changes (user permissions,
application configuration, etc.)Document all system modifications
through a digital change control tracking systemProduce quality
technical documentation describing the conceptual and quantitative
facets of system deployment, intended for both a technical and
non-technical audiencePerform pre-deployment end to end testing of
all upgrades and major modificationsPerform on site installations
of software upgrades and major modifications Minimum Requirements
High School diploma required or equivalentFamiliarity installing
and troubleshooting low voltage equipmentStrong working knowledge
of commercial access control, CCTV, burglary alarm, intrusion
systems, and fire alarmsStrong working knowledge of Microsoft
OfficeStrong written and verbal communications skillsWorking
knowledge of network communications and IP addressingExcellent
problem solving and analytical skillsExcellent time management
skillsPositive attitude and strong work ethicCertifications in
enterprise grade CCTV and Access Control systems a plusSTC offers
comprehensive benefits including:Highly competitive salaryCompany
training and industry leading certification programCompany
VehicleCompany Cell PhoneMedical, Dental, Vision, and Life
InsuranceCompany Paid Short Term and Long-Term Disability401K with
60% Match up to 6% of salaryPaid vacation, holiday and sick
timeEducational AssistanceExceptional growth opportunitiesWide
variety of employee discounts on travel, equipment, and more!We are
a nationwide provider of security solutions and an equal
opportunity employer committed to a diverse workforce. Our core
values of Integrity, Vigilance and Helpfulness are proudly
demonstrated daily by our employees to our customers and the
communities we service.
Keywords: Securitas Electronic Security, Hattiesburg , Service Technician II, Engineering , Hattiesburg, Mississippi
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