Property Manager, Multifamily
Company: Pinnacle
Location: Hattiesburg
Posted on: June 17, 2022
Job Description:
Job Summary: Property Managers are responsible for maintaining
our communities to a market ready standard, ensuring high level of
service at all times. Property Managers are also responsible for
building and motiving high performing teams to maximize the
performance of the property. ESSENTIAL FUNCTIONS:
- Operations. Ensuring the smooth running of our community in a
fast-paced environment. Overseeing all operations including
maintenance, capital improvements, lease administration, budgeting,
forecasting, reporting, collections, evictions, vacancy
anticipation, marketing, lease renewals, service contracts, expense
control, audits, etc.
- Customer service. Providing superior customer service and
communication to our residents and prospects to enhance customer
satisfaction and increase renewals, revenue, reputation and
profitability. Complete lease/renewal paperwork to ensure
completion to completion to company standards.
- Track and evaluate advertising, and all client traffic.
- People development. Developing, mentoring, leading, and
managing a high-performing, cohesive team, including leasing,
customer service, maintenance and management personnel, in order to
maximize their engagement and minimize turnover.
- Marketing; driving revenues with your thorough understanding
and analysis of competition and development of creative marketing
programs.
- Leading by example. Instilling, maintaining and modeling the
Cushman & Wakefield mission to be the best national management
company.
- Supervise day-to-day operations of entire on-site team,
ensuring that all Cushman & Wakefield policies and procedures are
being followed.
- Maintain effective on-site staff through interviewing, hiring,
and coaching team as necessary.
- Maintain residents' files in accordance with company's
standards.
- Maintain a positive living environment for community residents
through prompt conflict resolution and consistent follow-up.
- Manage and maintain all aspects of overall community budget and
finances.
- Work with leasing staff to ensure that leasing/marketing goals
are being met.
- Maintain positive relations with all community vendors,
prospects, residents and team members. Perform any other related
duties as required or assigned.
SKILLS AND ABILITY:
- Effective communication and customer service skills
- Computer literate, including Microsoft Office Suite and
internet navigation skills.
- General office, bookkeeping and sales skills
- Excellent oral and written communication skills
EDUCATION/EXPERIENCE:
- High school diploma or equivalent required, Bachelor's degree
preferred
- 3 years of on-site property management experience
- Experience in supervisory role and managing staff
- Financials experience/experience writing and maintaining
budgets
- Proficient in Yardi property management software or other
similar property management software SUPERVISORY
RESPONSIBILITIES:
- Oversee all staff operations including maintenance, capital
improvements, lease administration, budgeting, forecasting,
reporting, collections, evictions, vacancy anticipation, marketing,
lease renewals, service contracts, expense control, audits,
etc.
- Supervise day-to-day operations of entire on-site team,
ensuring that all Cushman & Wakefield policies and procedures are
being followed.
- Work with leasing staff to ensure that leasing/marketing goals
are being met.
- Determine leasing opportunities of leasing staff and work on
goal setting; improving the performance of each staff member.
- Perform any other related duties as required or assigned.
PHYSICAL DEMANDS:
- Ability to walk and stand for extended periods of time.
- Work a varying schedule to meet the needs of the property.
- Minimal lifting up to 15lbs. WORKING CONDITIONS: General office
environment; May be exposed to external climatic environments to
complete job duties. TRAVEL REQUIREMENTS: Minimum travel to attend
training sessions, or to facilitate market research activities.
Cushman & Wakefield provides equal employment opportunity.
Discrimination of any type will not be tolerated. Cushman &
Wakefield is an Equal Opportunity / Affirmative--- Action employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin,
sexual orientation, gender identity, disability, protected veteran
status or any other characteristic protected by state, federal, or
local law.
Keywords: Pinnacle, Hattiesburg , Property Manager, Multifamily, Executive , Hattiesburg, Mississippi
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