Operations Manager
Company: MV Transportation
Location: Jackson
Posted on: June 2, 2025
Job Description:
Operations Manager
Job Locations
US-MS-Jackson
ID
2025-9329
Position Type
Regular Full-Time
Overview
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Responsibilities
MV Transportation is seeking an Operations Manager will provide
support, leadership and direction to assigned operating location to
ensure delivery of annual business plans. He/she will control the
daily operation of our transportation contract, in compliance with
the policies of the contracting agency and in conformance with
company procedures. The Operations Manager is primarily responsible
for but not limited to:
Effectively manage on-time
performance and driver availability.Effectively manage all call
center functions.Effectively manage customer relations through both
direct contact and outreach programs.Identify, select, train and
mentor location staff.Effectively and frequently communicate with
location staff and support team members.Assist in overseeing safety
and training programs, plans and processes to ensure compliance
with company, contract and regulatory requirements.Contributes to
maintain the safety culture of the division.Maintain client contact
routinely to meet or exceed expectations.Assist with conducting
periodic departmental audits.Daily, weekly and monthly review of
key operational metrics.Implement, promote and adhere to company
policies and procedures.Participates in location labor and employee
relations activities.
Qualifications
Talent Requirements:
Must have one (1) to three (3) years
of management experience in a similar sized paratransit
environment.The ideal candidate would have experience in scheduling
and personnel management and training.Must be able to work
independently and have strong written and verbal skills.Knowledge
of the contractual obligations is a must to perform this job
correctly.Knowledge of company policy assures that the field
operator is using consistent measures to assess a drivers'
activity.Trapeze experience preferred.Experience managing fast
paced environment.MV Transportation is committed to a policy of
Equal Employment Opportunity and will not discriminate against an
applicant or employee on the basis of race, color, religion, creed,
national origin or ancestry, sex, physical or mental disability,
veteran or military status, genetic information or any other
legally recognized protected basis under federal, state or local
laws, regulations or ordinances. The information collected by this
application is solely to determine suitability for employment,
verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants
may be subject to a pre-employment drug test and background check
after receiving a conditional offer of employment.
Keywords: MV Transportation, Hattiesburg , Operations Manager, Executive , Jackson, Mississippi
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