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Quality Assurance Manager

Company: Mid-America Catastrophe Services
Location: Mobile
Posted on: June 25, 2019

Job Description:

The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback.----ResponsibilitiesDevelop standardized production, quality, and customer-service standardsIdentify potential risks before they become a problem, focusing on root cause analysis and preventive actionPerform quality audits for desk and field adjusters and file reviewers and compile detailed reports of findingsDevelop and implement a grading system for desk and field adjusters and file reviewersBuild a strong team through coaching, mentoring, specific training and performance evaluations QualificationsBachelor's degree or equivalent experience preferred5+ years' relevant work experience (field adjusting experience is helpful)Highly organized with excellent attention to detailGood written and oral communication skills CompensationCompensation is commensurate with relative experience and will be discussed during initial phase of the interview processCompensation structure includes annual salary paid bi-weekly + annual bonus program.

Keywords: Mid-America Catastrophe Services, Hattiesburg , Quality Assurance Manager, Executive , Mobile, Mississippi

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