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Assistant Store Manager Operations

Company: DICK'S Sporting Goods
Location: Hattiesburg
Posted on: November 9, 2019

Job Description:

DescriptionDICK'S Sporting Goods is seeking an Assistant Store Manager to lead store operations. As an Assistant Store Manager - Operations, you will be responsible for operational functions in the store, including freight flow, front end, cash office, pricing accuracy, and Omni-channel fulfillment (Ship from Store - SFS & Buy Online/Pick-up In-Store - BOPIS) and achieving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results by supporting the Store Manager. You will directly manage a team of associates assigned to the operational functions of the store and have a dotted-line responsibility for managing associates in other areas of the store when serving as Head Coach (Manager on Duty). Essential Functions of this position include: Ensure the operations departments/teams meet all company operational standardsHold associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policiesDrive customer experience through front end interactionsManage associate performance matters, including appraisals, promotion recommendations, and disciplineExecute back office procedures including pre-/post-employment and active employment processesReview front end candidate applications, interview, hire and on-board/train hourly associates for the Operations teams/departmentsDrive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures; may serve as store "Shrink Coach"Other tasks/responsibilities as business needs dictate Manager of People Responsibilities:Select, on-board, empower, and develop a highly effective team of individualsDefine a clear vision and strategy in order to communicate expectationsDemonstrate a flexible leadership style to foster team member engagement including recognitionHold all team members accountable to drive results by being available, removing barriers and obstacles, facilitating change, and providing coaching/feedback related to performanceIncorporate your customer's perspective when defining success At DICK'S Sporting Goods, our goal is to become the number one sports and fitness specialty retailer for athletes and outdoor enthusiasts, through the relentless improvement of everything we do. Our formula for success is simple: We offer a wide selection of authentic sports, fitness and outdoor merchandise in a convenient, shopper-friendly environment. As a leading omni-channel retailer, we make lasting impacts on communities through sport and activity. Year after year, our unwavering commitment to these principles has enabled DICK'S Sporting Goods to become a growing Fortune 500 company. QualificationsSuccess Profile:1-3 years Retail Assistant Store Manager, Department Manager (Big Box preferred) or Retail Store Manager experience requiredWorld-class customer service skill and interpersonal/communication skillsAffinity for developing talentStrong problem-solving ability and analytical skillsAttention to detailFlexible availability - including nights, weekend, and holidaysAbility to prepare routine administrative paperwork Click HERE to review our Rewards & Benefits Information Additional Compensation:Quarterly and Annual Bonus Programs DICK'S Sporting Goods is an Equal Opportunity Employer.RequirementsSee Job Description

Keywords: DICK'S Sporting Goods, Hattiesburg , Assistant Store Manager Operations, Executive , Hattiesburg, Mississippi

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