HattiesburgRecruiter Since 2001
the smart solution for Hattiesburg jobs

Mobile Associate - Retail Sales

Company: T-Mobile
Location: Hattiesburg
Posted on: March 25, 2020

Job Description:

Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

Responsibilities

Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by:

--- Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

--- Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.

--- Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.

--- Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.

--- Approaching service and sales needs with patience, honesty and empathy.

Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate:

--- How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!

--- Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.

--- How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.

Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to:

--- Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.

--- Successfully identify and handoff small business leads.

Qualifications

--- Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.

--- Desire to be a part of the game-changing T-Mobile store team.

--- Competitive drive and confidence to succeed in a fast-paced sales environment.

--- Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.

--- Effective at balancing customer experience and performance goals.

--- 6 months of customer service and/or sales experience, Retail environment preferred

Minimum Qualifications

--- At least 18 years of age

--- Legally authorized to work in the United States

--- High School Diploma or GED

--- Work varied shifts, seven days per week, which may include evenings, weekends, and holidays, including full time training

--- Written and verbal communication skills

--- Tech savvy

--- Demonstrated creative problem solving

Company Profile

As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com

Applicant Privacy Policy

We are committed to maintaining your trust by respecting and protecting your privacy. For more information about how T-Mobile processes the personal data of job applicants, please visit Applicant Privacy Policy.

EOE Statement

We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Keywords: T-Mobile, Hattiesburg , Mobile Associate - Retail Sales, Hospitality & Tourism , Hattiesburg, Mississippi

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Retail Clerk
Description: Adecco is assisting several large clients across the country, recruiting for job openings on 1st, 2nd, and 3rd shift with pay rates ranging from
Company: Adecco Staffing
Location: Mobile
Posted on: 03/25/2020

store manager - Jackson, MS
Description: Description:Now Brewing - Future Leaders tobeapartnerStarbucks is known for developing extraordinary leaders who drive business success by doing the right thing for partners employees , customers and (more...)
Company: Starbucks
Location: Jackson
Posted on: 03/27/2020

Delivery Driver? Get Paid to Advertise On Your Car, Passive Income
Description: We are urgently seeking drivers to advertise on their vehicle for local
Company: Company Confidential
Location: Gulfport
Posted on: 03/28/2020


Delivery Driver - Advertise on your Car - Earn Passive Income
Description: We are urgently seeking drivers to advertise on their vehicle for local
Company: Company Confidential
Location: Jackson
Posted on: 03/25/2020

Non-CDL Route Delivery Driver
Description: br br Company Overview Did you know that HD Supply is one of the largest distribution companies in North America Our sweet spot is connecting maintenance and construction products with businesses (more...)
Company: HD Supply
Location: Mobile
Posted on: 03/27/2020

assistant store manager - Jackson, MS
Description: assistant store manager - Jackson, MS Description: Now Brewing - Future Leaders tobeapartnerStarbucks is known for developing extraordinary people who drive business success by doing the right thing (more...)
Company: Starbucks
Location: Jackson
Posted on: 04/3/2020

Delivery Driver? Get Paid to Advertise On Your Car, Passive Income
Description: We are urgently seeking drivers to advertise on their vehicle for local
Company: Company Confidential
Location: Mobile
Posted on: 03/25/2020

Non-CDL Route Delivery Driver
Description: br br Company Overview Did you know that HD Supply is one of the largest distribution companies in North America Our sweet spot is connecting maintenance and construction products with businesses (more...)
Company: HD Supply
Location: Mobile
Posted on: 03/29/2020

District Sales Manager
Description: Job Summary:District Sales Manager DSM br br Position Summary: br br The District Sales Manager will develop, implement and monitor strategic plans for the district in order to deliver results (more...)
Company: Amplity Health
Location: Jackson
Posted on: 04/1/2020

Non-CDL Route Delivery Driver
Description: br br Company Overview Did you know that HD Supply is one of the largest distribution companies in North America Our sweet spot is connecting maintenance and construction products with businesses (more...)
Company: HD Supply
Location: Mobile
Posted on: 03/28/2020

Log In or Create An Account

Get the latest Mississippi jobs by following @recnetMS on Twitter!

Hattiesburg RSS job feeds