Customer Service Representative - Claims Processor - Work from Home

Company: Teleperformance At Home
Location: Hattiesburg
Posted on: November 22, 2021

Job Description:

Overview DOING BUSINESS WITH PEOPLE, FOR PEOPLE.Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the worlds population. This kind of growth wouldnt have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people's lives and make the world a better place.Benefits of working with TP includeWork from home!We hire Nationwide excluding the following states: Alaska, California, Hawaii, Oregon, South Carolina and Washington.We provide equipment, you will just need to provide a quiet work environment, free from any distractions, and strong internet service.Paid training and competitive wages $15 Training (7 Weeks)$16.50 Post-training payBonusesPerformance Up to an additional $400/monthReferral Unlimited $500 per referral bonuses (The person you refer must be employed for at least 60 days)Full Benefits (Medical, Dental, Vision, 401k and more)Employee wellness and engagement programs Responsibilities ResponsibilitiesAs a Claims Processor, you will be responsible for providing support for initial auto loss calls and status updates which includes the following:Inbound CallsHandle and carefully respond to all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely mannerProvide excellent customer service through active listeningWork with confidential customer information and treat it sensitivelyAppropriately communicate with customers Qualifications What Were Looking forBachelor or Associate degree preferredInsurance experience preferredSix months customer service experience required and can include retail, hospitality, etc.Ability and comfort to use Windows operating systemsAbility to type at least 25 WPMProven oral & written communication skillsLogical problem-solving skillsAttentive to detailsAbility to use Windows operating systemsWilling to consent to pre-employment background screeningAvailability to work various shifts preferredWork from Home RequirementsHigh Speed Internet required, proof of internet speed requiredDedicated workspaceBeing One of Our PeopleIt is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. Thats why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.Teleperformance is an Equal Opportunity Employerby Jobble

Keywords: Teleperformance At Home, Hattiesburg , Customer Service Representative - Claims Processor - Work from Home, Hospitality & Tourism , Hattiesburg, Mississippi