Customer Service Representative

Company: Roseberry Insurance Agency
Location: Hattiesburg
Posted on: November 18, 2022

Job Description:

We are looking for a Customer Service Representative to join our growing team! Roseberry Insurance Agency is an independent insurance organization providing a variety of property and casualty insurance products for consumers. We work with many A-rated insurance carriers to ensure that we find our clients the policy which fits them best. As a Customer Service Representative, you will be responsible to provide exceptional customer service to our current clients as well as our new prospects when they call in for assistance. Day-to-day responsibilities:

• Offering advice and solutions to assist clients in protecting their most valued assets regarding their home, automobile, business, and/or recreational vehicles.
• Processing customer policy change requests.
• Proficiency in multi-tasking, following thru and following up with customers to assure satisfaction, responding to inquiries, and solving problems.
• Maintaining accurate and up-to-date data in the agency management system.
• Effectively communicate with clients, producers, carriers, and staff.
• Ability to operate a computer and other productivity machineries, such as a calculator, copy machine, and printer.

Keywords: Roseberry Insurance Agency, Hattiesburg , Customer Service Representative, Hospitality & Tourism , Hattiesburg, Mississippi