Assistant General Manager

Company: StepStone Hospitality Inc.
Location: Gulfport
Posted on: February 14, 2026

Job Description:

Job Description Job Description Description: The Courtyard Gulfport Beachfront Hotel is currently seeking a dynamic, experienced and motivated individual for the position of Assistant General Manager at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, a strong proficiency in multi-tasking with hospitality sales experience essential. · Maintain standards of quality guest service. · Assist the General Manager to develop short and long-term financial and operational plans for the guest service department that relate to the overall objectives of the hotel. · Facilitate department meetings to ensure 100% communication throughout all hotel departments · Participate in the preparation of the annual hotel budget. · Increase level of guest satisfaction that exceeds brand requirements and company average by delivery of an exceptional product through employee development. · Directly responsible for entire hotel operations including overall guest satisfaction, breakfast, front desk , housekeeping and engineering. · Responsible for meeting or exceeding budgeted payroll standards in hotel operations departments listed above. · Establish and maintain cost control systems for monthly ordering in relation to the checkbook. · Review the reservation function to maintain the highest possible room occupancy and average daily rate through suggestive selling by associates. · Maintain and correct procedures for credit control, financial transactions, security of financial assets, and guest security. · Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. · Ability to scrupulously follow all StepStone and hotel policies and procedures. · Attend required meetings. Requirements: Requirements · Must have at least 2 years in hotel operations management role - Must have comprehensive knowledge of all hotel departments and functions. · Must have a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations. · Must have exceptional mathematical and computer skills. · High school education and relevant training and experience required. Additional education preferred. · Ability to timely obtain any required licenses or certificates. · CPR training required; first aid training preferred. We are an Equal Opportunity Employer.

Keywords: StepStone Hospitality Inc., Hattiesburg , Assistant General Manager, Hospitality & Tourism , Gulfport, Mississippi