HattiesburgRecruiter Since 2001
the smart solution for Hattiesburg jobs

Mobile Associate - Retail Sales

Company: T-Mobile
Location: Hattiesburg
Posted on: December 4, 2019

Job Description:

Mobile Associate (MA) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They live and breathe T-Mobile! They're brand ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a fast-paced environment, where technology innovations, customer needs and the Retail experience are continuously evolving. They immerse themselves in meaningful connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new experts are working with their team and proactively building skills and competencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by:
--- Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
--- Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
--- Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
--- Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
--- Approaching service and sales needs with patience, honesty and empathy.

Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate:
--- How our ever expanding-coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
--- Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
--- How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.

Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.

Builds relationships with and partners with T-Mobile employees across channels, including business and customer service to:
--- Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
--- Successfully identify and handoff small business leads.

--- Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.
--- Desire to be a part of the game-changing T-Mobile store team.
--- Competitive drive and confidence to succeed in a fast-paced sales environment.
--- Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
--- Effective at balancing customer experience and performance goals.
--- 6 months of customer service and/or sales experience, Retail environment preferred

Minimum Qualifications
--- At least 18 years of age
--- Legally authorized to work in the United States
--- High School Diploma or GED
--- Work varied shifts, seven days per week, which may include evenings, weekends, and holidays, including full time training
--- Written and verbal communication skills
--- Tech savvy
--- Demonstrated creative problem solving

Company Profile
As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.com

EOE Statement
We Take Equal Opportunity Seriously - By Choice. T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

Keywords: T-Mobile, Hattiesburg , Mobile Associate - Retail Sales, IT / Software / Systems , Hattiesburg, Mississippi

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Emergency Department - ED/ER RN - Travel (Mobile)
Description: Registered Nurse. Travel
Company: HealthCare Traveler Jobs
Location: Mobile
Posted on: 12/10/2019

RN Case Manager - Full Time (Hospice) (AL, Mobile)
Description: Title br br RN CASE MANAGER - FULL TIME HOSPICE br br Position br AC - RN Case Manager br br Req Number br NUR-19-02564 br br Division br AseraCare Hospice br br Description (more...)
Company: AseraCare Hospice
Location: Mobile
Posted on: 12/12/2019

Anesthesiology MD to top hospital in Mobile AL (Physician #120767)
Description: Anesthesiology MD to top hospital in Mobile AL job 1219 Hospital employed seeking someone sooner than later but may consider a new grad will share a call of 1:10 Highly competitive
Company: iMed Staffing, LLC
Location: Mobile
Posted on: 12/10/2019

Provider Relations Manager (Hospice Sales) (AL, Mobile)
Description: Title br br PROVIDER RELATIONS MANAGER HOSPICE SALES br br Position br AC - Provider Relations Manager br br Req Number br SAL-19-00083 br br Division br AseraCare Hospice br (more...)
Company: AseraCare Hospice
Location: Mobile
Posted on: 12/12/2019

MAC On-Call/Freelance - Mobile Dillards - Mobile,AL
Description: MAC On-CallFreelance - Mobile Dillards - Mobile,AL Brand: MAC Description Position Summary: As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion (more...)
Company: Clinique
Location: Mobile
Posted on: 12/10/2019

Physician: Family Practice or Internal Medicine Physician Needed
Description: A busy, thriving practice seeks a family medicine or internal medicine physician to join in the gorgeous region of Mobile, Alabama. This opportunity is with a multi-specialty group. The need is for a (more...)
Company: CompHealth
Location: Mobile
Posted on: 12/12/2019

25B Information Technology Specialist
Description: AGE REQUIREMENTS: Must be between the ages of 17 and 35 br br If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and (more...)
Company: Army National Guard
Location: Jackson
Posted on: 12/14/2019

Business Systems Analyst/Scrum Product Owner
Description: Req Ref No: RKMSBS5-22 Location: Jackson, MS Duration: 3.0 months Description JOB DESCRIPTION : Responsible for handling needs assessments and cost/benefit analysis to align the technology of the company (more...)
Company: Viva USA, Inc.
Location: Jackson
Posted on: 12/11/2019

Travel Nurse - All RN Specialties (Mobile,AL)
Description: Registered Nurse.
Company: HealthCare Traveler Jobs
Location: Mobile
Posted on: 12/14/2019

Systems Administrator with Security Clearance
Description: Systems Administrator Location: Gulfport, Mississippi Ka'ala Systems Technology has a full-time career opportunity available in beautiful Gulfport, Mississippi . The ideal candidate will be a Systems (more...)
Company: Ka'ala Systems Technology Corp
Location: Gulfport
Posted on: 12/14/2019

Log In or Create An Account

Get the latest Mississippi jobs by following @recnetMS on Twitter!

Hattiesburg RSS job feeds