Site IT Support Administrator
Company: Axelon Services Corporation
Location: Mc Intosh
Posted on: June 24, 2025
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Job Description:
Site IT Support Administrator McIntosh, AL 12 Months Contract
Hours: 8:00 AM 4:30 PM slight adjustment may needed Qualifications:
looking for IT professional with previous onsite IT support
experiences. Site IT Support Administrator The skills needed for
this position are: 1. Excellent communication skills - inbound and
outbound phone calls in a professional manner, writing and replying
effective emails. 2. Strong administrative skills 3. Intermediate
level of Microsoft Outlook Mail, Word, Excel, and Powerpoint. 4.
Support of Special Purpose imaged pc's, connecting PC's to special
manufacturing equipment, working with external vendors to get
additional support. Critical thinking skills and problem solving
ability 5. Time management skills 6. Working as part of a team of
people, have experience in a business environment as a Team player
7. Basic level understanding of Smartphone functionality, setup of
email on a phone, initial Phone activation experience. 8. Ability
to multi-task and work in a fast paced environment. Handle multiple
orders, with interruptions and escalations during the business day,
organized to track each order in an organized way to minimize
mistakes. Duties and Responsibilities: Provide basic end user
support for Standard company PC s, Special Purpose PC s, common
configuration topics for standard PC s and smartphones, printing,
etc. Using company system (gAHD) request and incident tickets.
Level 2 technician who would receive tickets in the gAHD system
from the Level 1 Service Desk. Will change to Service Now ticketing
system in July 2022. Assist Internal Business Partners in placing
orders for hardware and software using the standard company tools.
gAHD = global Advanced Help Desk system by Computer Associates 600
employees & contractors work at this site
Keywords: Axelon Services Corporation, Hattiesburg , Site IT Support Administrator, IT / Software / Systems , Mc Intosh, Mississippi
