Loan Servicing Collections Specialist- Bilingual in Spanish

Company: Regions Financial
Location: Hattiesburg
Posted on: September 3, 2020

Job Description:

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system. Job Description: At Regions, the Loan Servicing Collections Specialist conducts inbound and outbound collection calls to resolve the delinquency status of past due customer accounts. Primary Responsibilities Calls customers about early delinquency account statuses Works with customers to resolve account delinquency status while minimizing company interest losses Implements repayment plans as necessary and collects delinquent payments Ensures that files and paperwork are properly and accurately completed May contact outside parties to collect or clarify documentation This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act. This position is incentive eligible. This job is typically Transactional (100%). Requirements High School Diploma or GED Applicants will be expected to pass any assessment associated with the position Skills and Competencies Ability to work in a fast-paced environment Detailed oriented Proficient in Microsoft Excel and Word Strong customer service skills Strong organization skills This position may be filled at a higher level depending on the candidate---s qualifications and relevant experience Bilingual in Spanish preferred Position Type Full time Location Details Offsite Location: Birmingham, Alabama EEO/AA/Minorities/Females/Disabled/Veterans

Keywords: Regions Financial, Hattiesburg , Loan Servicing Collections Specialist- Bilingual in Spanish, Other , Hattiesburg, Mississippi