Client Service Coordinator II
Company: Cox Auto Inc
Posted on: May 15, 2022
At Cox, we're forward-thinking innovators who put people first.
Our award-winning workplace culture is centered on inclusion and
kindness, and we're looking for people to join our mission to be a
force for good in the world. Come build a better future with us
across automotive, communications, the environment and more.
We want to do everything we can to keep our employees safe and
healthy. Therefore, where permitted by applicable law, you will
need to be fully vaccinated against COVID-19 to be considered for
this U.S.-based job. Reasonable accommodations for medical and
religious objections will of course be considered.
Keep reading to learn more about this opportunity to join the Cox
family of businesses.
Client Service Coordinator II
If working closely with clients AND cars sounds like your jam, then
tune in - we may be playing your song. Of course, we don't JUST
mean cars - we mean all vehicles, and we don't mean just ANY
client, we mean the accounts that make up Manheim's portfolio of
amazing customers. You may know Manheim as part of the Cox family
of businesses. If Client Service Coordinator sounds like your kind
of adventure, then keep readingManheim may be a great home for
What You'll Do
Like we said, clients AND vehicles are two things you'll be very
comfortable with in this role. It's a varied, exciting job with a
lot of hats to wear. Try these on for size:
- Foremost, you'll manage account relationships, maintaining
communications and ensuring customer requirements are met.
- You'll review and update condition reports, then approve and
vehicle repair reports.
- You'll "walk" vehicles with account representatives and
recommendations for reconditioning to increase vehicle value.
- When a customer has an inquiry about a vehicle, you'll be
providing quality service and doing your best to resolve
- You'll communicate with Lot Operations and Recon departments to
appropriate movement of vehicles to the shops as well as timely
completion of reconditioning.
- You'll collaborate to prepare vehicles for sale and to ensure
scanning and organization.
- You'll review vehicles in our sale line up, locate missing
work with account representative to ensure vehicles are ready for
- Of course, you'll follow all safety and health procedures and
behaviors related to such.
What's In It For You?
This job has a lot of responsibilities, and with great
responsibility comes great rewards. We may have just misquoted a
famous line, but you get the idea. We want you to feel supported in
every way possible, so here are a few of the reasons you'll love
working with Cox.
- A job that has this many moving parts needs pay and benefits
that cover a lot of ground as well. So, Cox provides highly
competitive pay, generous incentives, and other compensation perks
(401k + company match, comprehensive medical benefits, etc.). We
also offer tuition reimbursement for academic pursuits, adoption
assistance, paid time off to volunteer, childcare and eldercare
resources, pet insurance (cool, right?) and much more.
- Growth is a good thing, and you'll have opportunities to learn
and train so you can sharpen your skills and explore opportunities
across the Cox family of businesses that will continue to challenge
and empower you.
- Cox has an outstanding company culture. We get that you've got
a life outside our doors, so we create a flexible work environment,
honoring your desire to balance work life with, well, life. Our
diverse, inclusive culture invites you to bring your authentic self
to work, and the trust between our leadership and our teams means
you're working in an environment that supports collaboration
through innovation, and real change driven by people like you.
Who You Are
You're a fan of the great outdoors, where a good part of this gig
takes place. You know your way around an automobile, with an eye
for where enhancements are most needed. You enjoy people and
believe teamwork with lots of different players is an exciting way
to get the job done. You can dig into the details to ensure every
"T" is crossed, and you stand proudly behind your meticulous
- High School Diploma or equivalent.
- Valid Driver's License and safe driving record.
- Ability to drive vehicles with standard and automatic
- Effective communication and organization skills
- Commitment to providing excellent customer service
- Prior experience in vehicle reconditioning, general auto body
knowledge, etc. preferred.
- Satisfactory computer skills and the ability to utilize a
handheld portable terminal preferred.
This is an outdoor role, meaning exposure to weather elements is to
Join the Cox family of businesses and make your mark today!
Who We Are
About Cox Automotive
Who We Are
About Cox Automotive
There's nothing ordinary about Cox Automotive. We are people of
every background driven by our passion for mobility, innovation,
client success and community outreach. We make buying, selling and
owning (or simply using) cars easier for everyone. Touching more
than 40,000 clients across five continents, we bring together the
best brands and the best teams to propel the automotive industry
forward. Some of those team members work for our iconic consumer
brands like Autotrader and Kelley Blue Book, while others are
creating the future of automotive at industry-facing brands like
Dealer.com, Manheim and vAuto.
We are the Cox family of businesses. We've been making our mark
since 1898 by building and evolving world-class businesses, staying
true to our values, and encouraging top talent to always look for
growth and impact while building a career with us. Our primary
divisions - Cox Communications and Cox Automotive - are driving a
new wave of innovation, powering smart cities with powerhouse
broadband communications and pioneering greener, more progressive
transportation alternatives for individuals and fleet operators.
We're also expanding into new spaces like cleantech and healthcare
to rev up our momentum toward building a better future for the next
generation. We're looking for the talent today who will be our
leaders tomorrow. Sound intriguing? Learn more about where we are
today, where we hope you'll be going with us, and the common
purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance
(medical, dental, vision), retirement planning (401(k)), and paid
days off (sick leave, parental leave, flexible vacation/wellness
days, and/or PTO). For more details on what benefits you may be
offered, visit our benefits page.
Cox is an Equal Employment Opportunity employer - All qualified
applicants/employees will receive consideration for employment
without regard to that individual's age, race, color, religion or
creed, national origin or ancestry, sex (including pregnancy),
sexual orientation, gender, gender identity, physical or mental
disability, veteran status, genetic information, ethnicity,
citizenship, or any other characteristic protected by law. Cox
provides reasonable accommodations when requested by a qualified
applicant or employee with disability, unless such accommodations
would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations:
Cox accepts resumes only from agencies with which we formally
engage their services. Please do not forward resumes to our
applicant tracking system, Cox employees, Cox hiring manager, or
send to any Cox facility. Cox is not responsible for any fees or
charges associated with unsolicited resumes.
Keywords: Cox Auto Inc, Hattiesburg , Client Service Coordinator II, Other , Hattiesburg, Mississippi
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