Leisure Travel Advisor
Company: Travel Leaders Group Holdings LLC dba Internova Tr
Location: Mobile
Posted on: June 2, 2025
Job Description:
Leisure Travel Advisor
Job Locations
US-AL-Mobile
Job ID
2025-3457
Division
CruCon Cruise Outlet
# of Openings
1
Max
USD $25.57/Hr.
Min
USD $15.58/Hr.
Overview
As a Leisure Travel Advisor, you'll couple your extraordinary
customer service skill and product knowledge in the cruise, tour
and land vacations with Travel Leaders' best-in-class sales process
and platforms to satisfy our clients. Your expertise, attention to
detail, and customer following will all contribute to your initial
and ongoing success at Travel Leaders Vacation Center. At TLVC, we
think "attitude is everything" and if you have it, we have the
training opportunities, tools, technologies, and customer offerings
designed to enhance your ability to plan for, sell to, and
ultimately delight our customers while exceeding your sales
goals.
Responsibilities
- Provide exceptional customer service
resulting in repeat business and referrals.
- Meet or exceed annual sales revenue target.
- Increase sales through developing and maintaining a network of
clients and learning their needs.
- Build and maintain strong client relationships (new and
existing).
- Provide cruise line, destination, and itinerary recommendations
to clients.
- Consult with clients on various insurance, hotel, and other
ancillary options.
- Address client issues and concerns. Represent the company
professionally by offering competent advice and working directly
with suppliers to resolve issues.
- Respond quickly and proactively to client requests.
- Follow company procedures in areas of customer service, booking
systems, documentation, pricing, insurance, invoicing, etc.
- Provide input in company strategy and sales direction.
- Demonstrate sound judgment in actions relating to overall sales
revenue, including but not limited to perks and amenities.
- Perform client communications (electronic/phone) with various
sales campaigns.
- Communicate to Sales and Support teams all pending issues,
client requests and items that may need attention while out of the
office.
- Participate in other duties and projects as assigned by your
agency's management team.
- Embrace the use of our technology platforms, including
AgentMate, AgentUniverse and others.
- Understand "what works" in the current travel trends become
intimately familiar with the destinations, products and services
that will appeal to our customers.
- Be open to a new way of working with prospective clients,
including a rigorous protocol for follow up on initial leads as
well as quotes and proposals.
Qualifications
- Upbeat Attitude
- College degree or Travel School preferred
- Minimum five (5) years of experience in servicing premium
travel clientele
- Proven customer service and sales skills, proactive with
clients
- Critical thinking skills to resolve customer issues
- Ability to recognize when management involvement is
necessary
- Proven ability to foster and value client and team
relationships
- Excellent written, verbal and interpersonal communication
skills
- Outstanding organizational skills and attention to
detail-including multitasking
- Ability to work under pressure while maintaining a high level
of accuracy
- Travel Industry knowledge including worldwide destinations and
premium cruise and tour suppliers
- Proficient in industry technology
- Knowledge of Word, Excel and Outlook
- Specialization a plus (destination, travel sector, travel type,
special interest, etc.)
- First-hand experience with past travel abroad to multiple
countries is a plus for this positionThe salary range on this job
posting/advertising has been developed to give applicants a wide
range to comply with pay transparency laws in all states and
geographical areas. Many factors, such as years of experience,
geographical location, budget etc. are considered when determining
the starting rate of pay. The salary range posted represents the
pay range for U.S. candidates. If the job posting indicates that
the role is available for international candidate consideration,
the salary range will be based on the local market for the country
where the candidate would be working. This role may be eligible for
an incentive, commission, bonus, or a discretionary bonus program
based on the company's financial goal achievement and individual
performance. Internova Travel Group is an Equal Opportunity
Employer. We make employment decisions without regard to age, race,
religion, national origin, gender, disability, veteran status,
genetic information, sexual orientation and gender identity or any
other protected class. Our benefit offerings include choice of two
medical plans and two dental plans, vision insurance, flexible
spending accounts (FSAs), company-paid life insurance and AD&D,
optional additional life insurance and AD&D, disability
insurance, paid parental leave, paid time off, 401k Plan with
company match, discounted employee travel options, access to
LinkedIn Learning webinars and courses. Discounted pet insurance
and auto, home, & renters insurance. Perspective Employee Privacy
Policy
Keywords: Travel Leaders Group Holdings LLC dba Internova Tr, Hattiesburg , Leisure Travel Advisor, Other , Mobile, Mississippi
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