HattiesburgRecruiter
the smart solution for Hattiesburg jobs

Flexible Work at Home Customer Retention Expert(English/Spanish)

Company: Mommy Jobs Online
Location: Hattiesburg
Posted on: September 7, 2018

Job Description:

Work at Home Bilingual Customer Retention Expert (English / Spanish) Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. How to apply: To get connected to this client please register to become an agent and click on https://jobseekeronboard.com/become-a-member-join-now/ and reference agent id code JSOBDonna when you sign up online. We will be in contact with you within 24 hrs via email. Please call today 1 (405) 586-8415 if you have further questions.

Keywords: Mommy Jobs Online, Hattiesburg , Flexible Work at Home Customer Retention Expert(English/Spanish), Other , Hattiesburg, Mississippi

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Law Enforcement Transcriber - Crimes Against Youth
Description: This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly Mommy Jobs Online is recruiting individuals who can transcribe audio content (more...)
Company: Mommy Jobs Online
Location: Biloxi
Posted on: 09/23/2018

Virtual Recuiter - (Full-time)
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Gulfport
Posted on: 09/25/2018

Career Opportunities Flexible Schedules!
Description: Do you enjoy helping others Are you a go getter Do you enjoy talking on the phone If so, come and join our nationwide company. A Rating
Company: FAHT Enterprises
Location: Jackson
Posted on: 09/25/2018


HOT TRAN$FER LEAD$ sent to your phone LIVE! BIG BUCK$! No travel!
Description: We do NOT merely save small business owners money on their merchant credit card processing fees. We ELIMINATE their fees entirely This can save your business owner
Company: Colorado Protection, LLC - zipCCfees
Location: Biloxi
Posted on: 09/23/2018

Independent Contractor - Work from Home
Description: We are America's largest number one healthcare benefits provider, helping people save up to 80 on their
Company: Ameriplan
Location: Gulfport
Posted on: 09/23/2018

Work at Home "No Experience Required and Daily Pay
Description: Work with the largest discount health benefits company nationwide - PT / FT Entry Level positions available. Our 23
Company: AlliedHeathServices- IBO
Location: Biloxi
Posted on: 09/25/2018

Expanding Benefits Co Has Two Telecommute Positions
Description: Currently interviewing professional individuals to join our award winning team. This is a solid company that
Company: Caruso Inc.,
Location: Gulfport
Posted on: 09/23/2018

Call Center Position Available
Description: GET TO KNOW ALORICA br At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with (more...)
Company: Alorica
Location: Mobile
Posted on: 09/23/2018

Need a Change? Work From Home !!
Description: Virtual Customer Service Representative-Telecommute Opportunity This is a successful health and dental benefits discount
Company: Ameriplan
Location: Mobile
Posted on: 09/23/2018

Call Center Representative
Description: GET TO KNOW ALORICA br At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with (more...)
Company: Alorica
Location: Mobile
Posted on: 09/23/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest Mississippi jobs by following @recnetMS on Twitter!

Hattiesburg RSS job feeds