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Technician / Cadet, Delivery Experience (MS - Hattiesburg)

Company: Best Buy
Location: Hattiesburg
Posted on: October 10, 2020

Job Description:

Job Description:

The Cadet travels via Geekmobile from the precinct to our client's home and assists with the delivery and basic installation of technology products alongside a seasoned Agent. They provide our clients a level of service that exceeds expectations by handling appointments with care, asking the right questions, and providing prompt follow up of recommendations as well as solutions. This is a great opportunity to build a career with Geek Squad by learning all about our products and services. It offers the chance to increase skills through training and on-the-job opportunities. At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs. Key Responsibilities * Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs. * Performs a variety of fulfillment duties for clients in their homes including delivery, installation and networking with a primary focus on Home Theater technology. * Maintains phone and in-person contact with clients to reveal diagnostic discoveries and make recommendations for protecting client devices. * Provides timely updates clients and store precincts. * Responsibly manages inventory and Geekmobile maintenance. * Provides feedback and training to store teams as well as assists with in-store stock repairs. * Supports Geek Squad efforts to protect the world one device at a time. Basic Qualifications * Experience actively using and learning about consumer electronics * Ability to work successfully as part of a team * Ability to prioritize and multi-task in a fast-paced environment * Ability to work a flexible schedule including holidays, nights and weekends * Must be at least 21 years of age * Must have a current, valid driver's license * Must have no more than a combination of 2 moving violations/at-fault accidents within the past three years * Must have no DUI/DWI or Reckless Driving violations in the past three years * Ability to lift or maneuver 75 pounds with or without reasonable accommodation and lift up to 150 pounds with help. Preferred Qualifications * 6 months of consumer electronics experience (sales, operations, or technology services)

Keywords: Best Buy, Hattiesburg , Technician / Cadet, Delivery Experience (MS - Hattiesburg), Professions , Hattiesburg, Mississippi

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