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Senior Decision Support Analyst - Team Lead

Company: Acxiom
Location: Hattiesburg
Posted on: July 30, 2022

Job Description:

Assists clients with business solution definition as well as campaign management and business intelligence tools and/or processes through all or some of the following ways:

  • Fully understands details of client's data and Acxiom's marketing capabilities, ensuring clients receive accurately segmented, cleansed, formatted and ready-to-market data.
  • Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness.
  • Provides data, analysis and recommendations to support multiple technical operations and ensure client satisfaction.
  • Researches, trouble shoots, administers application administration, conducts application user training, and code changes.DUTIES AND RESPONSIBILITIES
    • Serves as team leader for the Decision Support Analyst team
      • Works with the team to ensure work is covered and workload is distributed evenly
      • Works with the team to develop standards and best practices
      • Works with the team to identify process improvements
      • Works with the BSA to create Microsites in a timely manner
      • Monitors work for ADA compliance from an awareness level (Asks questions / Recognizes issues)
      • Creates Campaigns using Encompass ETL tool that delivers data to the sites and customers as needed
      • Designs and creates Needed website reporting
      • Is seen as one of the batch processing Experts and works on complex development projects
      • Point of contact for clients with business solution definition through campaign management and business intelligence tools and/or processes.
      • Keeps projects on track
      • Works in Sitecore to create Microsites and manage content.
      • Determines the best way to test all work done for Batch processing
      • Manages and executes multiple Level complex campaigns of various types
      • Participates in change management process for existing solutions
      • Provides issue resolution which may include
      • Responsible for application administration.
      • Identifies, recommends and documents code changes or makes appropriate code changes.
      • Constructs and/or enhances data documentation as needed.
      • Drives and shares best practices, adoption of standards and lessons learned with internal Acxiom teams.
      • Documents and conducts performance monitoring for sites and service environments.
      • Maintains subject matter expertise in designated accounts and processes.Must Have:
        • Advanced, proven knowledge of solution management, Acxiom Data, Agile Development Cycles.
        • Solid understanding of Websites or Webservices
        • Solid SQL / PL-SQL skillsets
        • Solid knowledge of ETL tools
        • Unix/ Linux knowledge
        • Scripting knowledge
        • Report building tool knowledgeWhat will set you apart:
          • Proficient in Sitecore (Must have used and maintained content using the tool) Version 10 Is a plus
          • Knowledgeable of ADA
          • Proven team leadership of a high functioning development team
          • 5+ years experience as a DSA with at least 2 in Digital development
          • Proficient in Encompass ETL toolAcxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Keywords: Acxiom, Hattiesburg , Senior Decision Support Analyst - Team Lead, Professions , Hattiesburg, Mississippi

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