Call Center Agent
Company: ADT SOLAR
Location: Hattiesburg
Posted on: June 17, 2022
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Job Description:
Job Description Remote Inside Appointment Setters (High Volume
Outbound Agent) Can you multi-task and manage your time
effectively? Are you looking for an opportunity that values you and
has great pay potential? Do you enjoy helping people save money?
Are you passionate and sales driven? Like to crush your goals? If
you answered yes to the questions above Sunpro Solar wants you to
join our family-oriented team We are seeking experienced outbound
agents to work from the comfort of your home office, setting
appointments for our Solar Sales Specialist. Our Outbound Sales
Team believes in teamwork, while making the sales experience for
our potential customers extraordinary. We are looking for
self-motivated and eager professional to join our growing team. We
will provide all equipment and thorough training to guarantee your
success Our ' Inside Appointment Setters' will call on new and aged
customers who may have had interest in solar at one point in time;
or consumers who have agreed to receive information for solar
through a self-guided advertisement online. You will discuss the
benefits of solar with the goal of setting up a qualified
appointment for our Solar Sales Specialist. Selected candidates
must be friendly with strong phone and verbal communication skills,
along with active listening skills and proficient with a computer.
You must be poised to handle and overcome objections in a positive
manner. Responsibilities : Develop new sales opportunities by
scheduling appointments through outbound calling. Learn to overcome
objections; ask for the sale; discuss the plus of going solar.
Confirm appointments through outbound calls. Handle in-bound lead
flow, follow-ups, and e-mail outreach Route qualified leads to the
Outside Sales team Collaborate regularly with Outside Sales, the
Scheduling department, and Operations. Review and analyze actions
at the end of each day, week, month, and year to determine how to
better utilize time and plan more effectively. Job Requirements :
Maintain call center database by entering information. Perform
outbound call campaigns generated sales leads to company. Ensuring
that call center policies and procedures Answer inbound calls from
existing and potential customers. Providing reporting on service
levels for call center performance Expect professionalism and
reliability from call center employees. Meet and exceed daily
outbound call quotas. Ensure that the call center goals are met.
Start sales career with a growing organization in a call center
sales and customer service role. Transferring calls to other
departments/call centers if customer Make outbound calls to achieve
the goals of assigned call segment. Qualifications : Minimum 1 year
of inside sales and/or customer service experience preferred.
Ability to monitor relationships with prospective customers through
CRM systems. Strong phone presence and the ability to work in a
fast-paced environment required. Work hard-play hard mindset.
Excellent verbal and written communications skills Strong listening
and presentation skills Ability to multi-task, prioritize, and
manage time effectively. Proficient in MS Word, Excel, and Outlook
Superior communication and customer service skills Proven follow up
and organizational skills. Strong record of positive Customer
Satisfaction results Ability to read and comprehend instructions
and information. If you want to work with an outstanding team of
professionals that believes in family, community, green, renewable
energy, then join Sunpro Solar. We are making a positive difference
in people's lives and improving the environment, one install at a
time. If interested, visit www.gosunpro.com to learn more about
Sunpro Solar and The Pro Companies and to apply for a position at
one of our many locations. Founded in 2008, Sunpro Solar is one of
the leading providers of rooftop solar in the United States. Sunpro
Solar designs install and maintain solar panels on residential and
commercial properties. Sunpro Solar has a proven history and
reputation for providing quality service and was ranked. Sunpro
Solar has a proven history and reputation for providing quality
service and is ranked 5th Largest Residential Solar Contractor in
the nation. Sunpro is a drug-free work environment. The selected
candidate must pass a background check and drug screen.
Applications will remain active for 60 days. Company Description
WHO WE ARE. Founded in 2008, Sunpro Solar is one of the leading
providers of rooftop solar in the United States. Sunpro Solar
designs, installs, and maintains solar panels on residential and
commercial properties. Sunpro Solar has a proven history and
reputation for providing quality service, and was ranked 2 for 2021
Solar Power World---s Magazine Top Residential Solar Installer in
the United States.
Keywords: ADT SOLAR, Hattiesburg , Call Center Agent, Sales , Hattiesburg, Mississippi
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