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Customer Service Representative - Bilingual (English and Spanish) - Hattiesburg

Company: MAXIMUS
Location: Hattiesburg
Posted on: November 29, 2019

Job Description:

Job Description Please note this is a part-time job posting for upcoming training classes; targeted start date is discussed during interview. We hire all positions as temporary employment that have the opportunity to become regular based on employee performance and client need. Job Description Summary Part Time Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Our MISSION SUCCESS starts with you. Ensure your own success, join our MISSION.Pay and Benefits:Great pay + an additional $4.48/hr for health and wellness benefitsA variety of shifts that meet lifestyle and family goalsPotential bonuses for excellent work and referralsLeadership support to ensure success in a meaningful careerFun, professional atmosphereMany opportunities for promotion and career advancement into global company Responsibilities:Responding to numerous phone inquiriesUsing standard technology: telephones, e-mail and web browsersAssisting callers in finishing online applicationsCompleting daily electronic call logsFilling out timesheetsAdhering to privacy rulesConnecting callers with leadership as neededMaintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we serviceReporting problems through an easy online systemResponding to telephone inquiries within set time parametersCompleting all assigned training as necessary Education:High School diploma or equivalent requiredQualifications:Have 6 months+ of customer service experienceSpeak and read English clearlyType a minimum of 20 WPMWork effectively within deadlinesHave excellent interpersonal skills and like helping peopleEasily organize simultaneous tasksWhat are we looking for in our Customer Service Agents? Watch to learn more:#Brownsville#CB #NeuvooAbout MAXIMUS:Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People--, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Keywords: MAXIMUS, Hattiesburg , Customer Service Representative - Bilingual (English and Spanish) - Hattiesburg, Sales , Hattiesburg, Mississippi

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