Dispatcher/CSR
Company: ACS Air Conditioning Specialist Inc
Location: Silverhill
Posted on: June 26, 2025
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Job Description:
Essential Job Duties: Maintaining the daily schedule for both
service techs and installation teams Answering incoming calls
Booking jobs for service department Communicating with customers
daily for follow ups, tech arrival updates, scheduling, and more
Fast-paced environment with strong teamwork environment High typing
and multitasking skills required Requirements & Qualifications: 1-3
years related experience and/or training in customer service,
dispatching or project management, or equivalent combination of
education and experience Proactive & accountable Self-motivated,
fast learner and highly organized multi-tasker with attention to
detail Excellent communication and customer service skills
especially under pressure Familiarity with Service Titan and HVAC
dispatching is ideal (will train for right person) Team player who
is a self-starter and able to learn independently Confident in
utilizing and learning new software programs Geographical knowledge
of service area or map reading skills High school diploma or
general education degree (GED) Must enjoy helping and working with
others Experience: Dispatching: 1-3 years (Preferred) Compensation
details: 18-20 Hourly Wage PI03338463891a-37456-37920062
Keywords: ACS Air Conditioning Specialist Inc, Hattiesburg , Dispatcher/CSR, Customer Service & Call Center , Silverhill, Mississippi
